IT Services

SBTI Technology Solutions provides IT business services and serves the Concord, NH and Manchester, NH area.

PC Services


We perform essential services for your computer such as diagnostics, removal of viruses, spyware, malware and adware. To protect your valuable documents we offer an automatic file backup system. We can also advise and install both software and hardware to make your business more effective and efficient.

We provide both onsite and remote support.




We support computer networks by helping with the design and installation of your network or components of your network. We provide in-house diagnostics and repair. We also support network technology planning.


Your network is an integral part of your business and we have the expertise to support you or the connections to point you in the right direction.




Over the years we have seen many printer problems and therefore a vast amount of experience solving them. Printer problems can be as mild as your printer is printing too slowly to a problem where the printing is done at the wrong printer to ink cartridges saving they are empty when you just changed them.


We have seen a great many printer issue and have become good a fixing them.


Computer Storage


Computer storage is an essential part of your computer and can be (or rather the lack of it) a major reason your computer under-performs. We can help determine what you need and how to implement it. It may be a matter of upgrading your primary storage or upgrading your secondary storage or both.


We can determine your storage needs, define the options and breath new life into an older machine – saving you money which not compromising significantly on performance.


Cloud Based Services


We can help you to determine if a cloud-based approach is appropriate for your business. Many organizations find that they can be more efficient and have greater agility by using cloud based services and software.


We can help you get the most value out of a cloud based service by selecting one and optimizing it for you.


A cloud based system can also improve the security of your data. Give us a call to learn more.


Phone Systems


A business telephone system helps to increase productivity and customer support. A modern phone system has many built-in features that can support your business. Explore how you can enhance your communications with features such as:


  • Voicemail
  • Conference Calls
  • Voice to E-mail
  • Call Recording
  • Call Monitoring
  • And many more beneficial features . . .


Point of Sale


A modern point of sale system (POS) can help to streamline operations. It can include functions to keep track of inventory, customer management, and financial data. To have a POS system that integrates many data entry functions increases efficiency and reduces the potential for data entry errors.


We can help to define your POS needs and help to implement a POS solution and then support you after installation.


Credit Card Processing


With so many credit card processing companies available to pick from, it can be a daunting task to find the one that is the perfect fit for your business. You want to make sure you find one that will have all the features and services you are looking for. Additionally, you want to make sure you pick a company that is solid and reputable.


We can help you define your specific needs and help to select one that is just right for you.



Document Management


Some businesses need to make sure that they manage their documents properly. For these businesses you need a document management system that is easy and that adheres to industry standards. You also need it to seamlessly integrate with your existing hardware and software.


We can help you to implement a document management solution tailored to your needs and business.


Whether you are in the business of accounting, construction, education, financial services, healthcare, manufacturing or any other where documents are necessary we can help you to have a document management system that works for you.


Appointment Systems


An appointment booking system can help you to remain organized and provide excellent customer support. A booking system can help dentists, medical services, hair & beauty salons, repair services, event planners, rental agencies, educational services and school counselors be better organized and more available to clients and customers.


Let us help your determine if an appointment booking system is right for you and your customers and help you define the system that is right for you.




E-Mail is a vital aspect of many businesses. We take it for granted until it does not work properly. When it does not work then it has to be fixed yesterday.


We can help to ensure that your e-mail service is robust and help to trouble shoot and fix problems when they occur.


Social Media Marketing


We have solid connections with experts in the field of social media marketing. facebook, twitter, YouTube and Blogging all can play a role in attracting and engaging potential customer and existing ones.


Don’t go into social media marketing just because everyone else is doing it. Take a step back and do what’s right for you. We can help you to make an informed choice about what to do and how to do it. We can be your social media marketing consultant.






Newsletters can be a significant way to engage your audience. They can help to keep your business in the minds of existing customers and potential customers. A well implemented newsletter marketing approach can also help to project your expertise into your marketplace.


Let us help you define this approach and with the implementation.


Technical Training


You are only as good as your skills. All the fancy equipment and software will not be worth much if you and your employees do not now how to use it. We can help. We can determine just how much technology you need to be effective and can train you and your employees so that you maximize your investment.


In today’s business environment we can never stop learning and to have a company willing and able to train is a big plus and a competitive advantage.


If you have any questions about the IT Support Services that we offer then please give us a call at 603-369-6366. We provide IT support to the Concord-Manchester, NH area.

Helping Small Business Put The IT Puzzle Pieces Together

Contact SBTI Technology Solutions for your IT business needs. We serve the Concord and Manchester, New Hampshire area.